Daimler India Commercial Vehicles (DICV), a wholly owned subsidiary of Daimler Truck AG, has announced its plan of action to step up the capability and competence of its technical personnel across its BharatBenz sales and service network.
In collaboration with its dealer partners Dhingra Trucking and Autobahn Trucking, DICV has inaugurated two more BharatBenz Regional Training Centers (RTC), one in Dharuhera (Haryana) and another in Pune (Maharashtra), which add to the two RTCs already established in Chennai and Odisha. BharatBenz Regional Training Centers are established to upskill and reskill the capability and competence of over 3,500 drivers and, sales and service personnel across the BharatBenz network, year on year. These centers are equipped to provide comprehensive product knowledge, advanced product and customer servicing skills and many such essential tools.
Sreeram Venkateswaran, President & Chief Business Officer, Domestic Sales & Customer Service, Daimler India Commercial Vehicles, said, "BharatBenz RTCs are inaugurated in locations that are closer to our authorized dealerships and service centres. Over the past four years, we have trained around 15,000 BharatBenz technicians, sales staff and drivers. Achieving excellence is a continuous and consistent process, which we believe in and have been observing since inception of brand BharatBenz. We will strive to consistently take this level of excellence up by making our personnel more capable and more competent as BharatBenz goes on to break new ground in the coming years.”