Terex Washing Systems (TWS) held the first of its Product Development Forums at its Dungannon, Northern Ireland facility and a second at the Terex facility in Louisville, Kentucky, USA.TWS distributors from Poland, New Zealand, Finland, UK, Ireland, Australia, Romania, France, Turkey, Latvia, Slovenia, Holland, Russia, Slovakia, Lithuania, Algeria, Belgium, Morocco, and throughout the Americas attended the forum.The primary aim of the forum was to engage with distributors and familiarise them with the TWS core team.The event also provided an excellent platform for TWS to capture feedback from distributors in terms of customer needs for new product development and ultimately understand distributor needs for customer and support solutions.