Tata Motors launches ‘Grahak Samvaad 2020
Tata Motors has announced the
Grahak Samvaad 2020 from October 23
to 31, 2020. Tata Motors will also be
rolling out a nationwide service
campaign, the Grahak Seva Mahotsav
from November 1 to 30, 2020 and will
be celebrating the National Customer
Care Day on October 23, 2020. These
initiatives include customer feedback
sessions, felicitation of channel partners
and nationwide check-up camp of all
Tata Motor’s commercial vehicles. Over
the years, the Tata Motors have
witnessed thousands of customers
visiting daily and benefiting from
this program.
This year, Tata Motors is focusing to provide its commercial vehicle customers with a hassle-free service experience during the pandemic. The company is consistently striving to the best of its capabilities to engage with customers and fleet operators to provide them with the best-in-class service experience.
Grahak Samvaad campaign educates the customers about the company’s innovative offerings launched in 2020 such as uptime guarantee with its AMC packages and TAT (turnaround time) guarantee along with the latest launch of upgraded BS6 range of vehicles. Tata Motors also uses this platform to collect feedback from its customers and understand their expectations from the company
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