Tata Motors has announced the Grahak Samvaad 2020 from October 23 to 31, 2020. Tata Motors will also be rolling out a nationwide service campaign, the Grahak Seva Mahotsav from November 1 to 30, 2020 and will be celebrating the National Customer Care Day on October 23, 2020. These initiatives include customer feedback sessions, felicitation of channel partners and nationwide check-up camp of all Tata Motor’s commercial vehicles. Over the years, the Tata Motors have witnessed thousands of customers visiting daily and benefiting from this program.

This year, Tata Motors is focusing to provide its commercial vehicle customers with a hassle-free service experience during the pandemic. The company is consistently striving to the best of its capabilities to engage with customers and fleet operators to provide them with the best-in-class service experience.

Grahak Samvaad campaign educates the customers about the company’s innovative offerings launched in 2020 such as uptime guarantee with its AMC packages and TAT (turnaround time) guarantee along with the latest launch of upgraded BS6 range of vehicles. Tata Motors also uses this platform to collect feedback from its customers and understand their expectations from the company